AMD is the high performance and adaptive computing leader, powering the products and services that help solve the world’s most important challenges. Their technologies advance the future of the data centre, embedded, gaming and PC markets.
Returns Procedure
To speed up the returns process, please to view the returns procedure for each of our manufacturers. Where relevant, use the specified returns process detailed below instead of applying directly to VIP for an RMA.
|
Manufacturer |
Range |
DOA Period |
DOA Procedure |
Warranty Period |
Warranty Procedure |
Estimated Turnaround Time |
Vendor Contact/Webpage |
|---|---|---|---|---|---|---|---|
|
2-power |
Accessories |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Acer |
Accessories Monitor Notebook System |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
Acronis |
Software |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
A-data |
Hard Drive - External Flash Drive Memory SSD |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Addon |
Networking |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
AMD |
CPU |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
|
|
Antec |
Case PSU |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Antec |
Accessories Heatsink & Fans |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
AOC |
Monitor |
7 Days |
Direct with vendor |
3 Years |
Direct with vendor |
|
|
|
Aorus |
Notebook |
7 Days |
N/A |
2 Years |
Direct with vendor |
5 days |
|
|
Aorus |
Mice Surfaces |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
APC |
UPS |
N/A |
N/A |
2 Years |
Direct with vendor |
|
|
|
Apple |
Accessories Audio Consumer Electronics System |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
Arctic |
Heatsink & Fan |
N/A |
N/A |
7 Years |
Return to VIP |
5 days |
N/A |
|
Arctic |
Audio |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Asus |
Video Card |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Asus |
Motherboard Accessories Networking Optical |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Asus |
Motherboard - Server |
N/A |
N/A |
3 Years- 5 years |
Direct with vendor / Return to VIP |
|
|
|
Asus |
Monitor |
7 Days |
Direct with vendor |
3 Years |
Direct with vendor |
|
|
|
Asus |
Media Player |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Asus |
Barebone |
N/A |
N/A |
2 Years |
Return to VIP |
28 days |
N/A |
|
Asus |
B Series Notebooks G Series Notebooks P Series Notebooks Gaming Desktops |
7 Days |
Return to VIP |
2 Years |
Direct with vendor |
|
|
|
Asus |
Audio |
N/A |
N/A |
2 Years |
Direct with vendor |
|
|
|
Asus |
All Other Notebooks |
7 Days |
Return to VIP |
1 Year |
Direct with vendor |
|
|
|
Asus |
AIO Desktop Netbook SFF Tablet |
7 Days |
Return to VIP |
1 Year |
Direct with vendor |
|
|
|
Asus |
Accessories Sound Card TV Card |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Asus |
Motherboard - Desktop |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
|
|
Asustor |
NAS |
30 Days |
Return to VIP |
3 Years |
Return to VIP |
5 days |
N/A |
|
Avermedia |
Media |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
BenQ |
Monitor |
14 Days |
Direct with vendor |
2 Years |
Direct with vendor |
|
|
|
BenQ |
Digital Camera |
14 Days |
Direct with vendor |
1 Year |
Direct with vendor |
|
|
|
Bigfoot |
Networking |
N/A |
N/A |
1 Year |
Return to VIP |
|
N/A |
|
B-Tech |
Accessories |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Cables |
Cables |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Canyon |
Accessories Keyboards Mice Webcam |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Ceratech |
Audio Consumer Electronics |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
Cibox |
Monitor |
N/A |
N/A |
3 Years |
Return to VIP |
28 days |
N/A |
|
CIT |
PSU |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Compro Tech |
Surveillance |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Corsair |
Mouse Mats Headset Keyboard Mouse Accessory |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Corsair |
Chair |
N/A |
N/A |
2 Year |
Spare parts or crediting without return |
5 days |
N/A |
|
Corsair |
Memory |
N/A |
N/A |
Limited lifetime |
Return to VIP |
5 days |
N/A |
|
Corsair |
Hydro Series Cooler |
N/A |
N/A |
2 Years unless stated othewise |
Return to VIP |
5 days |
N/A |
|
Corsair |
Other SSD |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Corsair |
Flash Voyager Flash ReadOut TurboFlash Flash Survivor Flash Voyager Mini |
N/A |
N/A |
10 Years |
Return to VIP |
5 days |
N/A |
|
Corsair |
Flash Voyager USB 3.0 Neutron Series SSD |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
N/A |
|
Corsair |
Air Series Cooler Audio Fans Keyboard Mice |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Corsair |
AX Series PSU HX Series PSU |
N/A |
N/A |
7 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
AX850 and AX1000 Titani- um-rated PSU |
N/A |
N/A |
10 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
AXi Series PSUs have a 10- year warranty |
N/A |
N/A |
10 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
CS Series PSU CS-M Series PSU CV Series PSU GS Series PSU |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
CX and CX-M Series PSU - Wattages of 400W, 430W, 500W, and 600W |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
CX and CX-M Series PSU - Wattages of 450W, 550W, 650W, 750W, and 850W |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
CX-F Series PSU |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
HX Series PSU - Platinum efficiency |
N/A |
N/A |
10 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
HX520W, HX620W, and HX1000W |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
RM Series PSU - Models produced before 2019 |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
RM Series PSU - Models pro- duced in 2019 and newer |
N/A |
N/A |
10 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
RMi Series PSU RMx Series PSU RMx SHIFT Series PSU |
N/A |
N/A |
10 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
RMe Series PSU SF Series PSU TX Series PSU - Gold effi- ciency |
N/A |
N/A |
7 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
TX Series PSU |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
Case |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
iCUE LINK coolers |
N/A |
N/A |
6 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
ELITE CAPELLIX XT ELITE LCD XT PRO PRO XT RGB Platinum RGB ELITE ELITE CAPELLIX ELITE LCD |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Corsair |
iCUE LINK coolers |
N/A |
N/A |
6 Years |
Return to VIP |
5 days |
https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
|
Creative |
Audio Sound Card Webcam |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Crucial |
Memory |
N/A |
N/A |
Limited lifetime |
Return to VIP |
5 days |
N/A |
|
Dell |
Monitor |
N/A |
N/A |
3 Years |
Direct with vendor |
|
http://www.dell.com/ support/home/uk/en/uk- dhs1?c=uk&s=dhs&cs=uk- dhs1&l=en |
|
Digittrade |
Hard Drive - External |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
D-link |
Networking |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
ECS |
Barebone |
7 Days |
N/A |
2 Years |
Return to VIP |
28 days |
N/A |
|
Edimax |
Networking |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Elgato |
Accessory |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Elixir |
Memory |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Eudar |
Memory |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
EVGA |
Video Card |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
EVGA |
Case |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Facevsion |
Webcam |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Fanny Wang |
Audio |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
Forward |
Accessories Audio IO Card |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
FSP |
PSU |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Fujitsu |
Hard Drive - Internal |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Fujitsu |
Accessories |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
G.Skill |
Memory |
N/A |
N/A |
Limited lifetime |
Return to VIP |
5 days |
N/A |
|
GeiL |
Memory |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Generic |
Accessories CPU Tablet |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Genius |
Audio Cables Case Consumer Electronics Digital Camera Flash IO Card Joystick Keyboard Mice Modem Scanner Sound Card TV Card Webcam |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Getnet |
Networking |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Gigabyte |
Video Card |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
|
|
Gigabyte |
Notebook |
7 Days |
N/A |
2 Years |
Direct with vendor |
|
http://uk.gigabyte.com/sup- port-downloads/customer-ser- vice.aspx |
|
Gigabyte |
Mouse Mats Audio |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Gigabyte |
Motherboard - Desktop |
N/A |
N/A |
3 Years |
Return to VIP |
|
https://www.gigabyte.com/Sup- port/Consumer/Warranty |
|
Gigabyte |
Keyboard Mice |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Gigabyte |
Barebone |
N/A |
N/A |
3 Years |
Direct with vendor |
5 days |
N/A |
|
Gigabyte |
PSU - GP-AP1200PM, GP-AP850GM, GP-AP750GM, GP-UD1300GM PG5,GP- P1000GM, GP-UD1000GM, GP-UD1000GM PG5 |
N/A |
N/A |
10 Years |
Return to VIP |
5 days |
https://www.gigabyte.com/Sup- port/Consumer/Warranty |
|
Gigabyte |
PSU - GP-XP1200M, GP- G750H, GP-B700H, GP- P850GM, GP-P750GM, GP-UD850GM,GP-UD850GM PG5, GP-UD750GM |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
https://www.gigabyte.com/Support/Consumer/Warranty |
|
Gigabyte |
PSU - GP-P650B, GP-PB500, GP-PW400, GP-P550B, GP- P450B |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
https://www.gigabyte.com/Sup- port/Consumer/Warranty |
|
Gioteck |
Console |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Gunnar |
Consumer Electronics |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Hitachi |
HDD - External HDD - Internal |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
HP |
Notebook |
N/A |
N/A |
1 Year |
Return to VIP |
28 days |
N/A |
|
Hynix |
Memory |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Intel |
CPU |
N/A |
N/A |
3 Years |
Return to VIP |
|
https://www.intel.com/content/ www/us/en/support.html |
|
Intel |
Bardbone |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
I-Onik |
Tablets |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Jivo |
Accessories |
N/A |
N/A |
2 Years |
th |
5 days |
N/A |
|
KFA2 |
Networking |
N/A |
N/A |
2 Years |
Direct with vendor |
|
|
|
Kingston |
SSD |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
https://www.kingston.com/unit- edkingdom/en/support |
|
Kingston |
Memory |
N/A |
N/A |
Limited lifetime |
Return to VIP |
5 days |
N/A |
|
Kingston |
Flash |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
N/A |
|
Linksys |
Networking |
N/A |
N/A |
1 Year |
Direct with vendor |
|
http://support.linksys.com/en-eu/ support/linksys |
|
Livedrive |
Software |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
Logitech |
Audio Joystick Keyboard Mice Webcam |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Maxtor |
HDD - Internal |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Maxtor |
HDD - External |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
MDT |
HDD - Internal |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Medion |
Notebook |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
https://www.medion.com/gb/ service/ |
|
Medion |
Desktop |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
https://www.medion.com/gb/ service/ |
|
Medion |
Clean |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
https://www.medion.com/gb/ service/ |
|
Microsoft |
Software |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
Microsoft |
Audio Keyboard Mice Webcam |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Mobilis |
Accessories |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
MSI |
Video Card |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
MSI |
System |
7 Days |
N/A |
1 Year |
Direct with vendor |
|
|
|
MSI |
Netbook Notebook Tablet |
14 Days |
N/A |
1 Year |
Direct with vendor |
|
|
|
MSI |
Motherboard - Desktop |
N/A |
N/A |
3 Years |
Return to VIP |
|
|
|
MSI |
Accessories |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
Norton |
Software |
N/A |
N/A |
1 Year |
Direct with vendor |
|
https://support.norton.com/sp/ en/uk/norton-renewal-purchase/ current/contact |
|
Notouch |
HDD - External |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Octigen |
Case Housing IO Card Keyboard Mice PSU |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
OCZ |
SSD |
N/A |
N/A |
3 Years |
Direct with vendor |
|
http://www.ocztechnology.com/ support/ |
|
Panda |
Software |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Patriot |
SSD |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Patriot |
Memory |
N/A |
N/A |
Limited lifetime |
Return to VIP |
5 days |
N/A |
|
Patriot |
Media Player HDD - External Accessories Housing |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Patriot |
Flash |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
N/A |
|
Peak |
Flash |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
N/A |
|
Plextor |
SSD |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Port |
Accessories |
N/A |
N/A |
Limited lifetime |
Direct with vendor |
|
N/A |
|
Power A |
Accessories |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Power Color |
Video Card |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
PQI |
“Flash HDD - External Digital Camera” |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
PSA |
Accessories |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Qnap |
NAS |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Qpad |
Audio Keyboard Mice |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Razer |
Mice Keyboard Audio Console Mouse Mats |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Samsung |
SSD |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
https://semiconductor.samsung. com/consumer-storage/support/ service-center/ |
|
Samsung |
Memory |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
N/A |
|
Samsung |
LCD TV |
N/A |
N/A |
1 Year |
Direct with vendor |
|
http://www.samsung.com/uk/ support/main/supportMain.do |
|
Samsung |
HDD - External HDD - Internal |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Sandisk |
Flash |
N/A |
N/A |
5 Years |
Direct with vendor |
|
|
|
Sanyo |
Accessories Consumer Electronics Digital Camera LCD TV Projector |
N/A |
N/A |
1 Year |
Direct with vendor |
|
|
|
Scuf |
Console |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Seagate |
SV35 Series Pipeline HD Mini, Pipeline HD Barracuda XT Momentus XT |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
https://www.seagate.com/gb/en/ support/ |
|
Seagate |
SSD |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
https://www.seagate.com/gb/en/ support/ |
|
Seagate |
Constellation.2 Constellation ES.2 |
N/A |
N/A |
5 Years |
Return to VIP |
5 days |
https://www.seagate.com/gb/en/ support/ |
|
Seagate |
Barracuda & Barracuda Green Momentus 2.5”” Drive |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
https://www.seagate.com/gb/en/ support/ |
|
Seasonic |
PSU |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Sennheiser |
Audio |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Shuttle |
Barebone |
7 Days |
N/A |
2 Years |
Direct with vendor |
28 days |
N/A |
|
Skip Dr. |
Cleaning |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Synology |
NAS |
28 Days |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Techair |
Accessories |
N/A |
N/A |
Limited lifetime |
Direct with vendor |
|
http://www.techair.co.uk/custom- er-service/ |
|
Tenda |
Networking |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Thermaltake |
Heatsink & Fan PSU |
N/A |
N/A |
2 Years |
Direct with vendor |
|
http://my.thermaltake.com/ csWarranty.aspx |
|
Thermaltake |
Case |
N/A |
N/A |
3 Years |
Direct with vendor |
|
http://my.thermaltake.com/ csWarranty.aspx |
|
Three |
Modem |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Toshiba |
Notebook |
N/A |
N/A |
1 Year |
Direct with vendor |
|
http://www.toshiba.co.uk/innova- tion/generic/support/ |
|
Toshiba |
HDD - Internal |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
https://www.toshiba-storage. com/support/ |
|
Toshiba |
HDD - External |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
https://www.toshiba-storage. com/support/ |
|
Transcend |
Memory |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Tricklestar |
Cables |
N/A |
N/A |
Limited lifetime |
Return to VIP |
5 days |
N/A |
|
Verbatim |
Media |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Videocon |
LCD TV |
N/A |
N/A |
1 Year |
Direct with vendor |
|
http://www.videoconworld.com/ index.php?option=com_con- tent&view=article&id=62&Item- id=34 |
|
VIP Value |
Flash |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Western Digital |
HDD - External HDD - Internal |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
https://www.westerndigital.com/ en-gb/support |
|
Xigmatek |
PSU |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Xigmatek |
Case Fans / Coolers |
N/A |
N/A |
1 Year |
Return to VIP |
5 days |
N/A |
|
Zalman |
PSU |
N/A |
N/A |
3 Years |
Return to VIP |
5 days |
N/A |
|
Zalman |
Accessories Case Heatsink & Fan Keyboard Mice |
N/A |
N/A |
2 Years |
Return to VIP |
5 days |
N/A |
|
Manufacturer |
Range |
DOA Period |
DOA Procedure |
Warranty Period |
Warranty Procedure |
Estimated Turnaround Time |
Vendor Contact/Webpage |
|---|---|---|---|---|---|---|---|
| 2-power | Accessories | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Acer | Accessories Monitor Notebook System |
N/A | N/A | 1 Year | Direct with vendor | http://www.acer.co.uk/ac/en/GB/ content/support | |
| Acronis | Software | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| A-data | Hard Drive - External Flash Drive Memory SSD |
N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Addon | Networking | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| AMD | CPU | N/A | N/A | 3 Years | Return to VIP | 5 days | https://www.amd.com/en/sup- port/contact |
| Antec | Case PSU |
N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Antec | Accessories Heatsink & Fans |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| AOC | Monitor | 7 Days | Direct with vendor | 3 Years | Direct with vendor | 5 Days | http://www.aoc-service.com/ |
| Aorus | Notebook | 7 Days | N/A | 2 Years | Direct with vendor | 5 days | http://www.aorus.com/x7.aspx |
| Aorus | Mice Surfaces |
N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| APC | UPS | N/A | N/A | 2 Years | Direct with vendor | http://www.apc.com/site/sup- port/ | |
| Apple | Accessories Audio Consumer Electronics System |
N/A | N/A | 1 Year | Direct with vendor | https://www.apple.com/uk/sup- port/ | |
| Arctic | Heatsink & Fan | N/A | N/A | 7 Years | Return to VIP | 5 days | N/A |
| Arctic | Audio | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Asus | Video Card | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Asus | Motherboard Accessories Networking Optical |
N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Asus | Motherboard - Server | N/A | N/A | 3 Years- 5 years | Direct with vendor / Return to VIP | http://asus.co.uk/support/ | |
| Asus | Monitor | 7 Days | Direct with vendor | 3 Years | Direct with vendor | 5 days | http://asus.co.uk/support/ |
| Asus | Media Player | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Asus | Barebone | N/A | N/A | 2 Years | Return to VIP | 28 days | N/A |
| Asus | B Series Notebooks G Series Notebooks P Series Notebooks Gaming Desktops |
7 Days | Return to VIP | 2 Years | Direct with vendor | http://asus.co.uk/support/ | |
| Asus | Audio | N/A | N/A | 2 Years | Direct with vendor | ||
| Asus | All Other Notebooks | 7 Days | Return to VIP | 1 Year | Direct with vendor | http://asus.co.uk/support/ | |
| Asus | AIO Desktop Netbook SFF Tablet |
7 Days | Return to VIP | 1 Year | Direct with vendor | http://asus.co.uk/support/ | |
| Asus | Accessories Sound Card TV Card |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Asus | Motherboard - Desktop | N/A | N/A | 3 Years | Return to VIP | 5 days | http://uksupport.msi.com/ |
| Asustor | NAS | 30 Days | Return to VIP | 3 Years | Return to VIP | 5 days | N/A |
| Avermedia | Media | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| BenQ | Monitor | 14 Days | Direct with vendor | 2 Years | Direct with vendor | 7 Days | www.benq.co.uk/support |
| BenQ | Digital Camera | 14 Days | Direct with vendor | 1 Year | Direct with vendor | www.benq.co.uk/support | |
| Bigfoot | Networking | N/A | N/A | 1 Year | Return to VIP | N/A | |
| B-Tech | Accessories | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Cables | Cables | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Canyon | Accessories Keyboards Mice Webcam |
N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Ceratech | Audio Consumer Electronics |
N/A | N/A | 1 Year | Direct with vendor | support@ceratech.co.uk | |
| Cibox | Monitor | N/A | N/A | 3 Years | Return to VIP | 28 days | N/A |
| CIT | PSU | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Compro Tech | Surveillance | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Audio | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Chair | N/A | N/A | 2 Years | spare parts or crediting without return | 5 days | N/A |
| CORSAIR | Memory | N/A | N/A | Limited lifetime | Return to VIP | 5 days | N/A |
| CORSAIR | Hydro Series Cooler | N/A | N/A | 2 Years unless stated othewise | Return to VIP | 5 days | N/A |
| CORSAIR | Other SSD | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Flash Voyager Flash ReadOut TurboFlash Flash Survivor Flash Voyager Mini |
N/A | N/A | 10 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Flash Voyager USB 3.0 Neutron Series SSD | N/A | N/A | 5 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Air Series Cooler Fans |
N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | AX Series PSU HX Series PSU |
N/A | N/A | 7 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | Keyboards | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Audio | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Mice | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Surfaces & Mats | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Gaming Bundle | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | Accessories | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| CORSAIR | AX850 and AX1000 Titanium rated PSU | N/A | N/A | 10 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | AXi Series PSUs have a 10- year warranty | N/A | N/A | 10 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | CS Series PSU CS-M Series PSU CV Series PSU GS Series PSU |
N/A | N/A | 3 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | CX and CX-M Series PSU - Wattages of 400W, 430W, 500W, and 600W |
N/A | N/A | 3 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | CX and CX-M Series PSU - Wattages of 450W, 550W, 650W, 750W, and 850W |
N/A | N/A | 5 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | CX-F Series PSU | N/A | N/A | 5 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | HX Series PSU - Platinum efficiency | N/A | N/A | 10 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | HX520W, HX620W, and HX1000W | N/A | N/A | 5 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | RM Series PSU - Models produced before 2019 | N/A | N/A | 5 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | RM Series PSU - Models produced in 2019 and newer | N/A | N/A | 10 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | RMi Series PSU RMx Series PSU RMx SHIFT Series PSU |
N/A | N/A | 10 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | RMe Series PSU SF Series PSU TX Series PSU - Gold efficiency |
N/A | N/A | 7 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | TX Series PSU | N/A | N/A | 5 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | Case | N/A | N/A | 2 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | iCUE LINK coolers | N/A | N/A | 6 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | ELITE CAPELLIX XT ELITE LCD XT PRO PRO XT RGB Platinum RGB ELITE ELITE CAPELLIX ELITE LCD |
N/A | N/A | 5 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| CORSAIR | iCUE LINK coolers | N/A | N/A | 6 Years | Return to VIP | 5 days | https://help.corsair.com/hc/en- us/requests/new?ticket_form_ id=360000397351 |
| Creative | Audio Sound Card Webcam |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Crucial | Memory | N/A | N/A | Limited lifetime | Return to VIP | 5 days | N/A |
| Dell | Monitor | N/A | N/A | 3 Years | Direct with vendor | http://www.dell.com/ support/home/uk/en/uk- dhs1?c=uk&s=dhs&cs=uk- dhs1&l=en | |
| Digittrade | Hard Drive - External | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| D-link | Networking | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| ECS | Barebone | 7 Days | N/A | 2 Years | Return to VIP | 28 days | N/A |
| Edimax | Networking | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Elgato | Accessory | N/A | N/A | 2 Year | Return to VIP | 5 days | N/A |
| Elixir | Memory | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Eudar | Memory | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| EVGA | Video Card | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| EVGA | Case | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Facevision | Webcam | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Fanny Wang | Audio | N/A | N/A | 1 Year | Direct with vendor | customerservice@fannywang. com | |
| Forward | Accessories Audio IO Card |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| FSP | PSU | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Fujitsu | Hard Drive - Internal | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Fujitsu | Accessories | N/A | N/A | 1 Year | Direct with vendor | http://www.fujitsu.com/uk/sup- port/ | |
| G.Skill | Memory | N/A | N/A | Limited lifetime | Return to VIP | 5 days | N/A |
| GeiL | Memory | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Generic | Accessories CPU Tablet |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Genius | Audio Cables Case Consumer Electronics Digital Camera Flash IO Card Joystick Keyboard Mice Modem Scanner Sound Card TV Card Webcam |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Getnet | Networking | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Gigabyte | Video Card | N/A | N/A | 3 Years | Return to VIP | 5 days | https://esupport.gigabyte.com/ |
| Gigabyte | Notebook | 7 Days | N/A | 2 Years | Direct with vendor | http://uk.gigabyte.com/sup- port-downloads/customer-ser- vice.aspx | |
| Gigabyte | Mouse Mats Audio |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Gigabyte | Motherboard - Desktop | N/A | N/A | 3 Years | Return to VIP | https://www.gigabyte.com/Sup- port/Consumer/Warranty | |
| Gigabyte | Keyboard Mice |
N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Gigabyte | Barebone | N/A | N/A | 3 Years | Direct with vendor | 5 days | N/A |
| Gigabyte | PSU - GP-AP1200PM, GP-AP850GM, GP-AP750GM, GP-UD1300GM PG5,GP- P1000GM, GP-UD1000GM, GP-UD1000GM PG5 | N/A | N/A | 10 Years | Return to VIP | 5 days | https://www.gigabyte.com/Sup- port/Consumer/Warranty |
| Gigabyte | PSU - GP-XP1200M, GP- G750H, GP-B700H, GP- P850GM, GP-P750GM, GP-UD850GM,GP-UD850GM PG5, GP-UD750GM | N/A | N/A | 5 Years | Return to VIP | 5 days | https://www.gigabyte.com/Sup- port/Consumer/Warranty |
| Gigabyte | PSU - GP-P650B, GP-PB500, GP-PW400, GP-P550B, GP- P450B | N/A | N/A | 3 Years | Return to VIP | 5 days | https://www.gigabyte.com/Sup- port/Consumer/Warranty |
| Gioteck | Console | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Gunnar | Consumer Electronics | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Hitachi | HDD - External HDD - Internal |
N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| HP | Notebook | N/A | N/A | 1 Year | Return to VIP | 28 days | N/A |
| Hynix | Memory | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Intel | CPU | N/A | N/A | 3 Years | Return to VIP | https://www.intel.com/content/ www/us/en/support.html | |
| Intel | Bardbone | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| I-Onik | Tablets | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Jivo | Accessories | N/A | N/A | 2 Years | th | 5 days | N/A |
| KFA2 | Networking | N/A | N/A | 2 Years | Direct with vendor | http://www.kfa2.com/support.shtml | |
| Kingston | SSD | N/A | N/A | 2 Years | Return to VIP | 5 days | https://www.kingston.com/unit- edkingdom/en/support |
| Kingston | Memory | N/A | N/A | Limited lifetime | Return to VIP | 5 days | N/A |
| Kingston | Flash | N/A | N/A | 5 Years | Return to VIP | 5 days | N/A |
| Linksys | Networking | N/A | N/A | 1 Year | Direct with vendor | http://support.linksys.com/en-eu/ support/linksys | |
| Livedrive | Software | N/A | N/A | 1 Year | Direct with vendor | http://www.livedrive.com/About | |
| Logitech | Audio Joystick Keyboard Mice Webcam |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Maxtor | HDD - Internal | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Maxtor | HDD - External | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| MDT | HDD - Internal | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Medion | Notebook | N/A | N/A | 2 Years | Return to VIP | 5 days | https://www.medion.com/gb/ service/ |
| Medion | Desktop | N/A | N/A | 2 Years | Return to VIP | 5 days | https://www.medion.com/gb/ service/ |
| Medion | Clean | N/A | N/A | 1 Year | Return to VIP | 5 days | https://www.medion.com/gb/ service/ |
| Microsoft | Software | N/A | N/A | 1 Year | Direct with vendor | http://support.microsoft.com/ | |
| Microsoft | Audio Keyboard Mice Webcam |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Mobilis | Accessories | N/A | N/A | 1 Year | Direct with vendor | ||
| MSI | Video Card | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| MSI | System | 7 Days | N/A | 1 Year | Direct with vendor | http://uksupport.msi.com/ | |
| MSI | Netbook Notebook Tablet |
14 Days | N/A | 1 Year | Direct with vendor | http://uksupport.msi.com/ | |
| MSI | Motherboard - Desktop | N/A | N/A | 3 Years | Return to VIP | http://uksupport.msi.com/ | |
| MSI | Accessories | N/A | N/A | 1 Year | Direct with vendor | http://uksupport.msi.com/ | |
| Norton | Software | N/A | N/A | 1 Year | Direct with vendor | https://support.norton.com/sp/ en/uk/norton-renewal-purchase/ current/contact | |
| Notouch | HDD - External | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Octigen | Case Housing IO Card Keyboard Mice PSU |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| OCZ | SSD | N/A | N/A | 3 Years | Direct with vendor | http://www.ocztechnology.com/ support/ | |
| Panda | Software | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Patriot | SSD | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Patriot | Memory | N/A | N/A | Limited lifetime | Return to VIP | 5 days | N/A |
| Patriot | Media Player HDD - External Accessories Housing |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Patriot | Flash | N/A | N/A | 5 Years | Return to VIP | 5 days | N/A |
| Peak | Flash | N/A | N/A | 5 Years | Return to VIP | 5 days | N/A |
| Plextor | SSD | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Port | Accessories | N/A | N/A | Limited lifetime | Direct with vendor | N/A | |
| Power A | Accessories | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Power Color | Video Card | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| PQI | Flash HDD - External Digital Camera |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| PSA | Accessories | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Qnap | NAS | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Qpad | Audio Keyboard Mice |
N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Razer | Audio | 14 days | N/A | 2 Years | Return to VIP | N/A | |
| Razer | Notebook | 14 days | N/A | 1 Years | Return to VIP | N/A | |
| Razer | keyboards | 14 days | N/A | 2 Years | Return to VIP | N/A | |
| Razer | Mice | 14 days | N/A | 2 Years | Return to VIP | N/A | |
| Razer | Acc | 14 days | N/A | 1 Years | Return to VIP | N/A | |
| Razer | console Acc | 14 days | N/A | 2 Years | Return to VIP | N/A | |
| Razer | Gaming Chairs | 14 days | N/A | 3 Years | Shipment of spare parts | N/A | |
| Razer | Bundle - Gaming | 14 days | N/A | 1 Years | Return to VIP | N/A | |
| Razer | Surfaces | 14 days | N/A | 1 Years | Return to VIP | N/A | |
| Razer | Monitors | 14 days | N/A | 1 Years | Return to VIP | N/A | |
| Razer | Cooling | 14 days | N/A | 2 Years | Return to VIP | N/A | |
| Razer | Cases | 14 days | N/A | 1 Years | Return to VIP | N/A | |
| Razer | Wearables | 14 days | N/A | 2 Years | Return to VIP | N/A | |
| Samsung | SSD | N/A | N/A | 3 Years | Return to VIP | 5 days | https://semiconductor.samsung. com/consumer-storage/support/ service-center/ |
| Samsung | Memory | N/A | N/A | 5 Years | Return to VIP | 5 days | N/A |
| Samsung | LCD TV | N/A | N/A | 1 Year | Direct with vendor | http://www.samsung.com/uk/ support/main/supportMain.do | |
| Samsung | HDD - External HDD - Internal |
N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Sandisk | Flash | N/A | N/A | 5 Years | Direct with vendor | http://kb.sandisk.com/ | |
| Sanyo | Accessories Consumer Electronics Digital Camera LCD TV Projector |
N/A | N/A | 1 Year | Direct with vendor | sanyosupport@multicare.org.uk | |
| Scuf | Console | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Seagate | SV35 Series Pipeline HD Mini Pipeline HD Barracuda XT Momentus XT |
N/A | N/A | 3 Years | Return to VIP | 5 days | https://www.seagate.com/gb/en/ support/ |
| Seagate | SSD | N/A | N/A | 3 Years | Return to VIP | 5 days | https://www.seagate.com/gb/en/ support/ |
| Seagate | Constellation.2 Constellation ES.2 | N/A | N/A | 5 Years | Return to VIP | 5 days | https://www.seagate.com/gb/en/ support/ |
| Seagate | Barracuda & Barracuda Green Momentus 2.5”” Drive | N/A | N/A | 2 Years | Return to VIP | 5 days | https://www.seagate.com/gb/en/ support/ |
| Seasonic | PSU | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Sennheiser | Audio | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Shuttle | Barebone | 7 Days | N/A | 2 Years | Direct with vendor | 28 days | N/A |
| Skip Dr. | Cleaning | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Synology | NAS | 28 Days | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Techair | Accessories | N/A | N/A | Limited lifetime | Direct with vendor | http://www.techair.co.uk/custom- er-service/ | |
| Tenda | Networking | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Thermaltake | Heatsink & Fan PSU | N/A | N/A | 2 Years | Direct with vendor | http://my.thermaltake.com/ csWarranty.aspx | |
| Thermaltake | Case | N/A | N/A | 3 Years | Direct with vendor | http://my.thermaltake.com/ csWarranty.aspx | |
| Three | Modem | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Thurstmaster | Race | 2 Years | Return to VIP | ||||
| Toshiba | Notebook | N/A | N/A | 1 Year | Direct with vendor | http://www.toshiba.co.uk/innova- tion/generic/support/ | |
| Toshiba | HDD - Internal | N/A | N/A | 2 Years | Return to VIP | 5 days | https://www.toshiba-storage. com/support/ |
| Toshiba | HDD - External | N/A | N/A | 1 Year | Return to VIP | 5 days | https://www.toshiba-storage. com/support/ |
| Transcend | Memory | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Tricklestar | Cables | N/A | N/A | Limited lifetime | Return to VIP | 5 days | N/A |
| Verbatim | Media | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Videocon | LCD TV | N/A | N/A | 1 Year | Direct with vendor | http://www.videoconworld.com/ index.php?option=com_con- tent&view=article&id=62&Item- id=34 | |
| VIP Value | Flash | N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Western Digital | HDD - External HDD - Internal |
N/A | N/A | 2 Years | Return to VIP | 5 days | https://www.westerndigital.com/ en-gb/support |
| Xigmatek | PSU | N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |
| Xigmatek | Case Fans / Coolers |
N/A | N/A | 1 Year | Return to VIP | 5 days | N/A |
| Zalman | PSU | N/A | N/A | 3 Years | Return to VIP | 5 days | N/A |
| Zalman | Accessories Case Heatsink & Fan Keyboard Mice |
N/A | N/A | 2 Years | Return to VIP | 5 days | N/A |